RecordWatch Expands Salesforce Tracking Capabilities to Include Custom Objects

Denver, November 15, 2024 - Oniic, a technology company specializing in Salesforce solutions, announces expanded Salesforce Object tracking capabilities as part of the Quail 1.6 release available today in the Salesforce AppExchange.

With this release, RecordWatch enables Salesforce administrators to track both standard and custom object record views across their Salesforce instance, allowing organizations to improve user adoption, refine training strategies, and ensure compliance with ease.

Key Features in RecordWatch Release Quail 1.6:

  • Expanded Tracking Capabilities: Visibility across all standard and custom objects within Salesforce.

  • Enhanced Adoption Insights: Ability to identify which Records and Objects drive Salesforce user engagement with access to data on record views across any object.

  • Actionable Usage Reporting: Aggregated record view data helps reveal user engagement trends and areas for improved user training or enhanced usability.

  • Compliance and Audit Support: Compliance teams now have expanded record-access tracking for custom datapoints across the organization.

  • Configuration for Any Object Type: Track custom objects as seamlessly as standard ones, enabling a more flexible and adaptable setup for any Salesforce environment.

“RecordWatch has always been about providing Salesforce admins, Compliance teams, and RevOps and Sales leaders with the insights they need to maximize the value of their Salesforce investment by driving usage and adoption,” Shane Carey, Co-Founder and Head of Product at Oniic. “The feedback we were getting from our clients and the market was that there’s a growing need for visibility into Custom Objects, which we answered with this major release. Release 1.6 makes it even easier for organizations to track user engagement, drive adoption, and meet compliance requirements across all Object types.”

About Oniic

Oniic is a Denver-based technology company focused on providing innovative solutions for Salesforce users. With a team of experienced professionals and a commitment to excellence, Oniic aims to empower organizations by leveraging the full potential of their Salesforce platform.

For media inquiries, please contact:

Courtney Gillen

Co-Founder, Head of Marketing

courtney@oniic.io

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Expanded Functionality: Custom Object Record View Tracking with RecordWatch

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